There is one prerequisite and three competencies that the successful leader must be aware of and master to create a culture of continuous improvement that leads to organizational excellence. The prerequisite, which is often overlooked by the new leader, is a solid foundation that focuses on the unique context of the organization. The three competencies are: 1. Strategic Leadership (lead the organization) 2. Execution Excellence (manage the organization) 3. Organizational Learning (improve the organization). This prerequisite and the three competencies lead to excellence….. to be average the leader can just simply jump on the latest fad and/or program. Excellence and average performance are both a choice.
This article will give a brief overview of the prerequisite for organizational excellence. This is referred to as the Organizational Profile (OP) which addresses three areas: 1) Organizational Description which asks questions about the organizations environment as to product/service offerings, vision, mission and values, workforce profile, assets, and regulatory requirements. This area also addresses organizational relationships specifically organizational structure, customers and stakeholders and suppliers /partners. 2) Organizational Strategic Situation which ask questions about the organizations competitive environment, competitive changes, and strategic challenges and advantages. The last question addresses an area that is vital if an organization is going to move toward performance excellence and that is what are the key elements of your performance improvement system. All professionals’ diagnosis before they prescribe and the successful leader of an organization should be no exception. The OP is an effective tool for a leader of any size organization to use as a vital part of the diagnosis process. Leaders skip this step of diagnosis at their own peril. The Organizational Profile disciplines the process of organizational diagnosis and this is prerequisite for organizational excellence.